Privacy Policy

Tide Side Recovery & Spa
Last updated: 28.4.26

1. Introduction
   Tide Side Recovery & Spa (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use and protect your personal data when you visit our website, sign up for our services or contact us.
   We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
   We may collect and process the following data:
   Information you provide to us:
   Name
   Email address
   Phone number (if provided)
   Booking or membership details
   Any information submitted through contact forms or sign-up forms
   Automatically collected data:
   IP address
   Browser type and version
   Pages visited and time spent on site
   Cookies and usage data
3. How We Use Your Information
   We use your data to:
   Process memberships and bookings
   Respond to enquiries
   Send updates about opening, services or offers (if you opt in)
   Improve our website and user experience
   Maintain security and prevent misuse
4. Marketing Communications
   If you sign up to our mailing list, we may send you updates, promotions and relevant information about Tide Side Recovery & Spa.
   You can unsubscribe at any time by clicking the link in our emails or contacting us directly.
5. Sharing Your Information
   We do not sell or rent your personal data.
   We may share your data with trusted third parties only where necessary, including:
   Website hosting providers
   Email marketing platforms
   Booking or membership software providers
   All third parties are required to keep your data secure and use it only for the intended purpose.
6. Data Storage & Security
   We take appropriate measures to protect your personal data from unauthorised access, loss or misuse.
   Your data is stored securely and only retained for as long as necessary to fulfil the purposes outlined in this policy.
7. Cookies
   Our website uses cookies to improve your browsing experience and analyse website traffic.
   You can control or disable cookies through your browser settings.
8. Your Rights
   Under UK data protection law, you have the right to:
   Access the personal data we hold about you
   Request correction of inaccurate data
   Request deletion of your data
   Object to or restrict processing
   Withdraw consent at any time
   To exercise any of these rights, please contact us at the details below.
9. Third-Party Links
   Our website may contain links to other websites. We are not responsible for the privacy practices of those external sites.
10. Contact Us
    If you have any questions about this Privacy Policy or how your data is handled, please contact:
    Tide Side Recovery & Spa
    Email: hello@tidesiderecoverry.com
    Location: Newcastle, County Down
11. Changes to This Policy
    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.